What we do
Outsourced IT, end-to-end.
Pick a service or buy the whole package. Per-user flat-fee pricing — no surprise bills.
Managed IT
- 24/7 endpoint & server monitoring via ConnectWise Automate + ScreenConnect
- Tier 1/2/3 helpdesk, 4-hour onsite SLA
- Patch management (OS + 50+ third-party apps)
- Asset inventory, lifecycle, warranty tracking
- Quarterly business reviews with named vCIO
Cybersecurity
- SentinelOne EDR + Vigilance MDR (24/7 SOC)
- Dark-web credential monitoring
- KnowBe4 phishing training
- MFA enforcement (Duo / Microsoft Authenticator)
- Annual pen testing by 3rd-party assessor
- Incident response retainer (capped $/hr)
Cloud Services
- Microsoft 365 deployment & governance
- Azure tenant setup, Conditional Access
- Defender for Cloud
- SharePoint/Teams/OneDrive migration & admin
- Azure AD Connect / hybrid identity
Backup & DR
- Veeam Backup & Replication with immutable cloud tier
- 15-minute RPO for tier-1 workloads
- Quarterly DR test (references on file)
- AWS S3 immutable, $\geq$ 30-day retention
vCIO & Compliance
- HIPAA security risk assessments
- CMMC L1/L2 readiness assessments
- Policy authoring (AUP, IR, BCP)
- Quarterly business reviews
- Technology roadmaps
24/7 Helpdesk
- Baton Rouge NOC
- 4-hour onsite SLA in service area
- After-hours pager rotation
- Same-team English-speaking US-based staff